For questions about privacy please contact:
We take organizational, contractual and technical security measures to ensure that applicable data protection laws are complied with and protected against unauthorized access.
Which data is processed?
Data that is required for a business relationship and submitted on a voluntary basis is processed. These data include: name, address, contact details such as e-mail address and telephone number.
Contact with us
When contacting us (via contact form or e-mail), the information provided by the user to process the contact request and its processing acc. Art. 6 para. 1 lit. b) GDPR processed. Business contact information is occasionally used in a normal business relationship, but not for automated advertising such as a newsletter.
Where is your data stored and processed?
Emails and transferred data from the contact forms on www.pontzen.com are processed and stored on the servers of our provider easyname GmbH, which is located in Austria and which also has to work in accordance with GDPR. Data is stored as part of a normal business relationship and order processing on mobile devices, as well as on our computers. Appropriate and proportionate safety precautions have been taken.
How long will your data be stored and processed?
Data in the form of invoices and receipts in paper form are kept in accordance with the tax law and then destroyed. Contact details are stored for the duration of the business relationship +10 years. Of course you can request a deletion of your data at any time. Please send an email to pp(at)pontzen.com.
Measurement and cookies
Every access to our website and every retrieval of a file stored on this website are logged. These data obtained in server log files include the Internet protocol address ("IP address") and requested content information, date and time of access, amount of data transferred, country of origin, operating system, browser, screen resolution, etc. These data are anonymized and not one assigned to a specific person, they serve only for internal system-related and statistical purposes.
Contribution of services and contents of third parties
Based on our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. GDPR), we make use of content or services offered by third-party providers in order to provide their content and services Services, such as Include videos or fonts (collectively referred to as "content"). This always presupposes that the third-party providers of this content perceive the IP address of the users, since they could not send the content to their browser without the IP address. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. Third parties may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, but is not limited to, technical information about the browser and operating system, referring web pages, visit time, and other information regarding the use of our online offer.
Below is an overview of third-party providers as well as their contents with links to their privacy statements, which contain further information on the processing of data and sometimes also possibilities for objection (so-called opt-out):
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services related to the use of this online offer and the internet usage. In this case, pseudonymous usage profiles of the users can be created from the processed data. In order to exclude a direct personal relationship, we use Google Analytics only with activated IP anonymization «anonymizeIp». This means that the IP address of the users will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The IP address submitted by the user's browser will not be merged with other data provided by Google. Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (details can be found at www.privacyshield.gov). For more information about Google's use of data, hiring and opt-out options, please visit Google's websites: https://www.google.com/intl/en/policies/privacy/partners ("Google's use of your data when you use websites or apps our partners"), http://www.google.com/policies/technologies/ads ("Use of data for promotional purposes"), http://www.google.com/settings/ads ("Managing information that Google uses, to show you advertising").
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can always contact the Austrian Data Protection Authority or file a complaint (Österreichische Datenschutzbehörde, Wickenburggasse 8, 1080 Vienna, www.dsb.gv.at, email@example.com).